E-Commerce Operations Assistant(Intern) - TX-61908451

ThunderSoft

Job Title: E-Commerce Operations Assistant(Intern)

Department: E-Commerce

Job Overview

We seek a proactive E-Commerce Operations Assistant (Intern) to support daily platform management, fan community engagement, and data-driven content strategies. You will play a key role in optimizing sales performance and building sustainable user-generated content (UGC) ecosystems.

Key Responsibilities

• Daily E-Commerce Operations

• Maintain and optimize self-operated stores & third-party platforms (e.g., Amazon, Otto).
• Track sales metrics, analyze performance trends, and generate actionable reports.
• Develop and refine data dashboards for operational decision-making.

• Fan Community Management

• Execute targeted campaigns to grow follower base and enhance brand loyalty.
• Implement segmented engagement strategies for core user groups.
• Monitor community feedback and coordinate with CRM/Social Media teams.

• UGC Content System Development

• Establish tiered user frameworks to incentivize content creation.
• Build scalable UGC resource pools through gamified interactions.
• Curate high-impact fan content for cross-platform distribution.

• Cross-functional Collaboration

• Support marketing initiatives with data insights and operational logistics.
• Assist in A/B testing for UI/UX improvements and promotional tactics.

Qualifications

• Language: Native German & fluent English (written/spoken).
• Agile, detail-oriented, and strong multitasking abilities.

Bonus Skills:

• Experience with analytics tools (e.g., Google Analytics, Power BI).
• Basic knowledge of social media management.
• Experience in e-commerce operations will be a plus.