An opportunity to step into a "startup" inside Fugro, the world's leading geodata company, to help revolutionize how ground data is acquired, managed, analyzed and made part of safe & sustainable infrastructure design & build. Be part of a fast-moving, experimental team with the agility of a start-up and the resources of a global leader.
As a Solution Delivery Specialist inside our GeoDin Client Success team, work alongside passionate experts, try out the latest tools, and help shape the future of geotechnical software. Accelerate your career with hands-on experience, mentorship, and access to cutting-edge tools and applications, with freedom to experiment and adopt new ways of working. this vital position, you will engage with key clients pushing the limits of geotech data management and its approaches, and you will assist them resolving real-world challenges by creative solutions leveraging the vast libraries and tools in GeoDin.
Responsibilities:
As Solution Delivery Specialist, you will be in the front-line working hand-in-hand with our most valued clients and their geo-experts.
Be the GeoDin Expert Providing High Value Solutions to Real-world Geo-data Challenges:
- Understand client challenges: Actively engage with expert users to gather and analyze the key technical workflows and their geo-data analysis and reporting needs, guiding them for optimally leveraging GeoDin's powerful capabilities.
- Propose Unique solutions: Leverage the flexible configuration capabilities of GeoDin to provide out-of-the-box solutions to our expert users, providing solution adapted to client requirements.
- Client-Specific Configurations: Oversee the development, implementation and delivery of unique solutions, in line with our quality standards, ensuring smooth and effective implementations that deliver value to .our clients
- Feedback Loop Management: Serve as the liaison between clients and the GeoDin DevOps team, collecting and analyzing client feedback to guide product enhancements and feature integrations.
- Database Management: Lead the configuration and ongoing management of databases to support scalable and robust data solutions.
- Development of Data Models and Templates: Develop object types, data models, and reporting templates to enhance data analysis and reporting capabilities.
- Training and Support: Develop and deliver comprehensive training sessions and documentation, providing ongoing support to help clients effectively use GeoDin.
Become the Geo-data Expert for Internal GeoDin teams:
- Be the GeoDin expert supporting commercial engagements: Collaborate with the Development and Commercial teams and other stakeholders to provide geotechnical expertise to.
- Become the "go-to" expert for software development team: Guide and educate colleagues on geotechnical workflows, needs, and standards.
- Follow evolution of geotechnical standards and industry practices: Remain up to date on the industry standards, needs and trends,
- Promote GeoDin internally & externally: Engage in cross-skilling activities to broaden expertise in GeoDin and related products, both for internal stakeholders but also in industry events and conferences.
- Build industry-wide network: Attend and present in conferences, webinars, join industry workgroups, and engage with academia in building a global network of geotechnical experts.
Job requirements:
- Bachelor's or master's degree in Geotechnical Engineering, Civil Engineering, or a related field.
- 2+ years' experience in Geotechnical Data Management, with expertise in configuring, managing, and optimizing geotechnical data systems.
- Proficient in Client Needs Assessment, engaging directly with clients to gather and analyze their requirements.
- Technical proficiency in software supporting geotechnical data solutions, preferably experienced in GeoDin or similar geotechnical data management & analysis software.
- Comprehensive understanding of geotechnical data principles and relevant international standards such as AGS, ASTM, DIN, ISO, SEP.
- Some experience in managing projects involving software deployment or data management solutions within a technical or engineering context.
- Proficient in managing project timelines, resource allocation, and delivery within budget and specifications.
- Some experience acting as a liaison between the client base and technical development teams, translating user feedback into actionable insights for product enhancement.
- Be located near the Hague (Netherlands) or Berlin (Germany) office.
- Proficiency in English, strong plus if also German and/or Dutch or French.
Desired Personal Competencies:
- Strong Communication Skills: Excellent ability to articulate complex ideas and technical details effectively across various levels of the organization, in English as the common team language.
- Collaboration and Teamwork: Demonstrated ability to work effectively across hybrid teams, fast-paced agile team environments, contributing to collaborative problem-solving and project management.
- Hybrid Way of working: Be comfortable with working remote and flexible with colleagues in disperse geographies.
- Adaptability and Flexibility: Be comfortable with uncertainty and thrive in it; quick adaptability to evolving business needs, priority and scope changes and adaptation of modern techniques and technologies.
- Initiative-taking Problem-Solving: A forward-thinking approach in identifying potential challenges and implementing effective solutions.
- Leadership and Mentorship: Ability to guide less experienced team members, fostering a culture of learning and growth.
- Motivation to grow: Self-drive to grab hold of opportunities to develop new expertise and skills and proactively seek specific support for personal development.
What GeoDin Team offers:
- Be part of a "global start-up": Unique opportunity to be part of team with high agility of a start-up leveraging Fugro's global footprint and impact field
- Impact in Geo-data community: Co-shaping and re-invigorating the geotechnical data management software landscape for both external clients and internally, as the world's leading geo-data company.
- Be Experimental: Opportunity to try, adopt and use latest modern productivity tools & techniques available.
- Access to Diverse Team: Openly communicating team with diverse backgrounds and skillsets, share & discuss ideas, to learn from and share wisdom.
- Regular team events: Be part of a distributed but well-connected team, that comes together periodically to inspire, be inspired, and have fun.
- Learnings: Prioritized support professional and personal growth at all levels, from lunch & learn with colleagues to e-learnings to internal & external courses.
What Fugro offers:
- Our diverse tasks and technically demanding complex projects offer you excellent opportunities and experience.
- A pleasant, dynamic, international working environment.
- competitive salary.
- Flexible working hours.
- We support your development through systematic induction, regular appraisal interviews and our Fugro Academy.
- A company pension scheme.
- Support for your health (e.g. bike plan, fitness program etc).
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